Recent Posts

Up On Top

6/6/2022 (Permalink)

SERVPRO Building No matter what, SERVPRO is Here to Help.

One great reason to choose SERVPRO, among many others, is that our company was ranked #10 in Entrepreneur Magazine’s Franchise 500. Entrepreneur Magazine is an American magazine and website that carries news stories about entrepreneurship, small business management and business. This magazine rolls in over 510,000 subscribers per month nationally. As a company whole, this is SERVPRO’s 8th time ranking in the top ten out of 500. According to Clint Carter of Entrepreneur Magazine, “The accomplishment rounds out a couple of big years of growth, and it helped catapult the company back into our top 10.” SERVPRO is doing big things, and we need your help to keep growing. We specialize in water and fire damage restoration, but we do much more than that. Call us today to find out more at (731)642-1284.

We're Trained for Excellence

6/6/2022 (Permalink)

SERVPRO employees SERVPRO is "Ready for whatever happens."

Here at SERVPRO, we’re ready for anything. In order to be ready for anything, we have to be trained for everything. Since 1967, SERVPRO has been redefining and improving the mitigation and restoration industries. In 1992, the SERVPRO National Training Center was developed specifically to teach restoration and mitigation skills to insurance industry employees, as well as Franchise owners. SERVPRO has been a state-approved Continuing Education Course location and an HCRC-approved school since 1997. SERVPRO offers WRT and ASD certification, exemplifying our commitment to providing you great service.

SERVPRO Industries, Inc. is one of 15 organizations qualified to off the Applied Structural Drying course. Not only is the ASD course available to SERVPRO Franchises, it is also available to our insurance clients. The ASD course covers the effective, efficient, and timely drying of water-damaged structures and contents. Using a comprehensive classroom and hands-on training, the course facilitates appropriate decision making within a restorative drying environment. Students will experience hands-on use of instruments, extraction systems, drying equipment and cleaning products in an actual flooded building simulation.

The Importance of Fire Extinguishers

6/6/2022 (Permalink)

Fire Extinguisher Fire extinguishers- we all know of them and their use, but how useful are they, really, if we don’t have them or know how to use them?

A fire extinguisher, by definition, is a portable device that discharges a jet of water, foam, gas, or other material to extinguish a fire. So why can we not just rely on a bucket of water to extinguish a fire? Well, say a grease fire erupts in your kitchen. Water will not put out this fire, but only make it worse, which is why it is crucial to have a foam-based extinguisher close by. A fire extinguisher spreads the foam at a much quicker, more concentrated rate than a bowl or bucket of water, thus making it safer and more effective in your home.

Although fire extinguishers are great things to have in your home, they can make a situation even more dangerous if placed in the wrong hands.  Fighting an electrical fire with a water-based extinguisher, for example, could give you an electric shock, which does not solve the problem, but only creates a new, much bigger safety issue. If you look back to one of our earlier blogs (Fire Extinguisher Tips & Tricks), you will see how to properly use a fire extinguisher and a few handy tips for using one. Having a fire extinguisher in your home and knowing how to use one could be the difference between life and death.

Restoration When Flood Strikes

6/6/2022 (Permalink)

Flooding strikes at Tennessee National Wildlife Refuge. Source: Paris Post-Intelligencer When disaster strikes, such as flooding, SERVPRO of LBL South is here to help.

When flooding occurs, SERVPRO of LBL South is here to help with 24/7 Emergency Support because we know that immediate action is crucial to protect your home, as well as your possessions. A delay of even a few minutes or hours could result in much worse damage.

We answer the phone ready to help.

Call Today- (731)642-1284

We understand that when calling us, you may be feeling panicked, confused, or vulnerable. You need a professional to help you through the crisis. SERVPRO of LBL South has the expertise, experience, and training to help you through this tough time. We specialize in water damage restoration- in fact, it’s cornerstone of our business.

What to expect:

When you call, we will ask just a few questions about the damage and your information in order to get the information we need to assist you, as well as knowing what kind of equipment and personnel to bring. Questions asked may include, but are not limited to:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What is the cause of the damage? (If known)
  • Is there electricity available on-site?

Black Water: What is it? And How Do I Avoid it?

6/6/2022 (Permalink)

Black water leaking into the floor can become detrimental if not treated. In the photo, we see black water seeping into the floor in someone's home. Thankfully, SERVPRO can help. Learn how below.

What is Black Water?

Black water, also known as category 3 water damage, is water which is highly contaminated and can lead to issues such as illness, disease, and infection. Black water is typically caused by groundwater flooding or a backup in the sewage system. As a result, this water is loaded with contamination, microbes, and biohazards. Any object touched by black water will need to be cleaned and sanitized. The most common occurrence of black water is when a recently used toilet overflows onto the bathroom floor. Human waste, especially fecal matter, is a biohazardous material. Additionally, kitchen sinks can lead to black water damage. A kitchen sink is a useful tool for cooking and cleaning, but it typically contains grease, oils, and food chunks that decay and carry all manner of germs. If your kitchen sink overflows, the results are nearly the same as a toilet overflow in terms of germs and bacteria.

How to Avoid Black Water

  • If using a water tank for your toilet, ensure that you put water in it before using, this way the materials inside can break down, avoiding backup.
  • Refrain from using bleach-based products in your toilets. Bleach kills the good bacteria as well as the bad, leaving you with no good bacteria to breakdown waste.

Who Can I Call?

If you find yourself in a situation where you need cleanup for a black water crisis, SERVPRO of LBL South is here to help. We have professionals trained with all the expertise needed for any situation at hand. If the situation is an emergency, we are available 24/7 to help. Give us a call: (731)642-1284.

Sources: TheDyrt.com.

Commercial Water Damage... now what?

5/27/2022 (Permalink)

Water damage in the workplace, not only prevents you from doing business, but it can also be a safety concern. It is important to take action immediately when you first spot signs of a commercial water damage. 

Most problems can be prevented when the cause of the loss is found sooner rather than later. In this blog, we will talk about the most common water damages in commercial properties and how to deal with them. 

DAMAGED WINDOWS:

Windows may not be properly sealed which can allow for moisture to seep in. This can cause warped wood and drywall. Checking and resealing windows is important as caulk can break down over time. 

DAMAGED PIPES:

Broken pipes can come from many reasons. There may be deteriorated supply lines and drains. Cold weather can also cause pipes to freeze and burst. If bulging walls, water stains on walls or floors, cracked or loose tiles, or a musty smell are detected or seen, these are all signs of water damage. Detecting leaky pipes can be difficult and usually will require specialized water leak detection equipment.

BUILDING FOUNDATION:

When gutters are not properly cleaned, they get clogged causing water to leak into the property through the roof or foundation. poor drainage systems can also lead to water damage in the foundation. One common sign are puddles near the foundation or framing that has become wet. 

ROOF LEAKS:

Exposure to heavy rains and snows can make a roof vulnerable to damage and leaks. Leaks can also be caused by incorrect snow and ice removal. A leaky roof can then cause ceiling damage, mold, or mildew. It can also become a fire hazard from shortened wires and compromised structural integrity. 

HVAC PROBLEMS:

Your HVAC system is a network of ducts that carry heated and cooled air throughout the building. This system needs to be cleaned regularly, and excess water from reservoirs has to be removed to prevent water damage. These ducts can also wear out over time and get damaged resulting in leaks.

SEWER CLOGS:

If you hear gurgling sounds or see water backing up out of a drain or toilet, you should call a water damage professional (SERVPRO) immediately. Sewer water is vary dangerous and contains bacteria and pathogens that can cause illness and infections. 

SPRINKLER SYSTEM LEAKS:

Regularly inspect your sprinkler systems for leaks and moisture. Sprinkler system leaks can be identified  by wet surfaces like drywall and carpet, the presence of mold and mildew, and standing water. 

Water damage in commercial buildings is a serious problem that needs to be addressed immediately. Call SERVPRO right away because fixing the root of the problem should stop it from getting worse. 

May is National Wildfire Awareness Month

5/6/2022 (Permalink)

We may not live in an area that is most prevalent to having wildfires, but they can still happen in our area. There could be a brush fire that gets out of hand if conditions are too dry. There could be a farmer performing a prescribed burn to a field that gets too large or out of control. There could be a camper that doesn't extinguish a campfire properly before leaving a campsite. Any of these events has the potential to cause devastation to not only natural areas, but also communities. There are several ways we can help prevent wildfires. 

1. Report unattended fires- If you ever notice a fire that is burning out of control or unattended, immediately call 911 or your local fire department. "See something, say something."

2. Extinguish fire pits and campfires when done- Use water or ashes to put out the flames. Keep tents and sleeping gear away from the fire. Loose kindling and branches around the campsite can also feed the flames. Keep the area clean and tidy to make sure there is nothing to catch fire from an errant spark. 

3. Don't throw lit cigarettes out of your moving car- Never throw a lit cigarette, smoking materials, or matches out of your car or on the ground. many wildfires start by carelessly flicking a cigarette butt on the ground, especially during very dry conditions. 

4. Use caution when using flammable liquids- Any flammable liquid can quickly ignite. When refilling stoves, lanterns, or heaters it should always be done outside and with extreme caution. 

5. Pay attention to local ordinances for trash or leaf burning- Most areas have restrictions for when it's windy or very dry. Make sure to have a fire extinguisher with you when you burn trash. 

6. Only use fireworks in clear areas with no woods nearby- Most people don't realize the danger in using sparklers or fireworks for holiday celebrations. These things should not be used unless in an open area with no flammable materials nearby. 

By following preventions tips, you can help ensure that fires are not started or are extinguished before they become out of control. 

Getting an Emergency Ready Profile (ERP)

3/30/2022 (Permalink)

It happens more than you think, but is one of the most seldom discussed subjects at meetings and/or training sessions. What happens when a main water line bursts inside the building, or, when someone detects the smell of gas in the air while the building is being heated? When severe weather strikes, do your managers know where to go, and where to send your customers? What happens when a tornado, hurricane, or flood impacts your business directly? Communication is the key of course, but without the proper plan, there is nothing to communicate on a consistent level.

An Emergency Ready Profile is what separates guessing from an actual plan of attack should something detrimental happen to your business. Here at SERVPRO of LBL South, we have an entire team of professionals who, upon request, will come to your business, and complete your Emergency Ready Profile (ERP) for you. We will ask you some questions in reference to points of contact, service providers, etc., and then we will take care of filling in the remainder of the form. Once completed, you will be provided a copy to share with your managers, and insurance providers, and we will keep a copy as well. In the rare event disaster does strike, you will be prepared, and SERVPRO of LBL South will already know how to respond.

To get your ERP completed, please contact our office at (731) 642-1284 for more information and to schedule a visit by our Sales and Marketing Representative.

IICRC Certified

3/11/2022 (Permalink)

SERVPRO of LBL South is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of LBL South

SERVPRO of LBL South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage Relief

3/11/2022 (Permalink)

In August 2020, Hurricane Laura devastated Louisiana as one of the most powerful storms in United States history. This storm destroyed homes, businesses, and countless essentials across the state. At one point, over 500,000 people in the state were without power according to Entergy.

Hurricane Delta made landfall in late September, once again showering over Louisiana and yielding high winds. Although not as detrimental as Laura, Delta brought winds of around 100 mph and left multiple areas with 12-17 inches of rain according to meteorologist Mike Doll.

In the months following this disaster, the storm team from SERVPRO of LBL South has been actively assisting the restoration efforts in Lake Charles, Louisiana. Our team has completed jobs for multiple families in Lake Charles, removing affected structural materials and performing mitigation for both water and wind damaged homes.

We want to thank our crew at SERVPRO of LBL South and their families for all their hard work and their dedication to helping those in need. 

#HereToHelp