SERVPRO of LBL South Employee Photos

Stephen Gallimore, SERVPRO, General Manager, Water, Fire, Damage, Restoration, Mitigation

Stephen Gallimore II

General Manager

Stephen Gallimore II, along with his wife and five children, lives on a farm in Puryear, TN where they breed horses and raise chickens. He obtained a Bachelor’s of Science in Agriculture with an emphasis in Marketing/Management from Murray State in 2014. Stephen loves his position at SERVPRO, which he has held for six years, because he gets to work with “an incredible network of individuals who are always ready to help.” He is also a member of TVCC in Paris, TN and a coach for Little League baseball and soccer. In his spare time, he enjoys golfing, hunting, fishing, riding horses, and being on the lake.

Institute of Inspection Cleaning and Restoration Certification (IICRC):

Water Removal Technician (WRT)

Applied Structural Drying (ASD)

Commercial Drying Specialist (CDS)

Applied Microbial Remediation Technician (AMRT)

National Air Duct Cleaners Association Certification:

Air Systems Cleaning Specialist (ASCS)

Erica Gallimore, Marketing Manager, Office Manager

Erica Gallimore

Marketing and Office Manager

Erica Gallimore, who is the wife of Stephen and mother of their 5 children, is a native of Covington, TN. She has worked in the insurance industry for eleven years and has now been with SERVPRO for six years. She obtained a Bachelor of Science in Education from Lambuth University in 2007. She is a member of TVCC in Paris, TN and enjoys singing on their praise team. Erica loves working at SERVPRO because they “help people on some of their worst days.” Erica’s outgoing personality and relationship-building skills are a vital part of our SERVPRO team. 

Institute of Inspection Cleaning and Restoration Certification (IICRC):

Water Removal Technician (WRT)

Man in front of green SERVPRO equipment

Keith Balmer

Construction Manager

Keith Balmer, who has led our construction crew since 2017, served in the Army as a combat medic for 12 years. Born in California and raised in Minnesota, Keith now lives in Paris, TN, with his wife, Tena. He has worked in the construction industry for 40 years, and enjoys trail-riding in his Jeep and being out on the water with his wife. Keith is a great manager because he is very hands-on and always willing to help in whatever way possible.

Xactimate Certification:

Level 1

Man in front of green SERVPRO vehicle

Randall Cox

Production Manager

With over 12 years of experience in the restoration industry, Randall Cox’s knowledge and expertise enables him to be an outstanding Production Manager, giving our customers comfort and confidence in his ability to evaluate their home or business. He is a native of Paris, TN, but currently resides in McKenzie, TN with his wife, Heather, who also works at SERVPRO. Randall loves to watch football and enjoy his wife’s home-cooked meals. Randall’s reliability and delegation skills enable him to lead the production team very efficiently for SERVPRO.
Institute of Inspection Cleaning and Restoration Certification (IICRC):

Water Removal Technician (WRT)

Applied Structural Drying (ASD)

Applied Microbial Remediation Technician (AMRT)

Ricky Wofford, Warehouse Manager, Shop, Servpro, male employee

Ricky Wofford

Warehouse Manager

Ricky Wofford has served as our Warehouse Manager since 2018. He and his wife live in Paris, TN and have three children. He enjoys golfing, fishing, and going to church. Mr. Ricky is great at his job due to his attention to detail and communication skills.

Johnny Watts, Senior Crew Chief, Water, Fire, Mitigation, Restoration

Johnny Watts

Senior Crew Chief

Johnny Watts has been with SERVPRO of LBL South for five years. Johnny specializes in water and fire damage restoration, as well as demo and biohazard cleanup. He lives in Paris, TN and enjoys riding four wheelers. He is extremely thorough and personable. "I love working at SERVPRO due to the outstanding work environment!" Johnny says. 

Institute of Inspection Cleaning and Restoration Certification (IICRC):

Water Removal Technician (WRT)

Applied Structural Drying (ASD)

Female crew member smiling in front of drying equipment

Maggie Baytes

Crew Chief

Maggie Baytes is married to Michael Baytes, who also works at SERVPRO of LBL South. They live in Paris, TN with their two daughters. Outside of work, Maggie loves to craft and attend TVCC. Maggie's expertise in cleaning and restoring damaged contents enables her to lead the cleaning crew with confidence.

Institute of Inspection Cleaning and Restoration Certification (IICRC):

Fire & Smoke Damage Restoration Technician (FSRT)

Carpet Cleaning Technician (CCT)

Upholstery & Fabric Cleaning (UFT)

Content Processing Technician (CPT)

Michael Baytes, SERVPRO, Water, Fire, Damage, Restoration, male employee in front of equipment

Michael Baytes

Crew Chief

Michael Baytes is married to Maggie Baytes, who also works at SERVPRO of LBL South. They have both been a part of our team since 2017. Michael enjoys golfing, hunting, fishing, and riding horses. He is a great listener and problem-solver, which fuels his work in the restoration industry. 

Institute of Inspection Cleaning and Restoration Certification (IICRC):

Water Removal Technician (WRT)

Woman in front of green SERVPRO vehicle

Heather Cox

Job File Coordinator

Heather Cox, who is the wife of Randall and the mother of their two children, is a native of McKenzie, TN. She worked in the insurance/finance industry for over a decade before starting in 2019 as Job File Coordinator at SERVPRO. Heather handles all estimates and collections for SERVPRO of LBL North, as well as the collections for SERVPRO of LBL South. She is organized, diligent, and detail-oriented, making her a valuable member of our team for both customers and employees. She enjoys singing, her dog, Charlie, and working at SERVPRO where “everyone is like family.”

Girl standing in front of SERVPRO drying equipment

Alex Heathcott

Sales and Marketing Representative

Alex Heathcott is from Big Sandy, TN and enjoys riding four wheelers and kayaking. She received her Bachelor's degree in Business Administration in May of 2021. She loves working at SERVPRO "because of the emergency and disaster relief that SERVPRO provides to the community." She is very eager and determined, which enables her to serve our customers well. 

Woman standing in front of fans and dehumidifiers

Christi Hartsfield

Production Technician

Christi Hartsfield was born and raised in Paris, TN. She has two children, three grandchildren, and a fur baby named Romeo. Romeo is an 88lb Boxer and is her best friend. Christi enjoys crafting, horses, and spending time with family. Her sense of humor and attention to detail brings joy to our team and customers. 

Man standing in front of green fans with a SERVPRO hat on

Ted Clark

Production Technician 

Ted Clark joined our SERVPRO team three years ago and is a single father of 4, living in Paris, TN. He  loves working here because he loves helping people, which is evident from the kindness and respect that he shows our customers. 

Man standing in front of drying equipment

Trey Currie

Production Technician

Trey Currie is from Paris, TN and has been Production Technician with us for a year. He loves working at SERVPRO because of the great opportunities to travel and coworkers. Trey's energy and drive makes him an important crew member and employee.